Who needs a National Insurance number?

Anyone working or claiming benefits in the UK needs a National Insurance number. It ensures your National Insurance contributions and tax are recorded against your name. EU citizens, non-EU workers, and students taking on part-time work may all need one.

How long does it take to get a NI number?

Standard applications typically take 2-4 weeks after identity verification. Fast Track applications may be processed sooner with active HMRC chasing.

Can I work before I have a NI number?

Yes, you can start work without a National Insurance number. Your employer will use a temporary reference until your NI number arrives. However, you should apply as soon as possible to ensure your tax and NI contributions are properly recorded.

What documents do I need?

You typically need your passport (or identity card for EU citizens), proof of your right to work or study in the UK, and your UK address details. The GOV.UK ID Check app can verify your identity using your passport or biometric residence permit.

Terms & Conditions

Last updated: 30 July 2026

1. About our service

NI Apply is a trading name of Tax2U Ltd (Company No. 07687557), registered in England and Wales. We provide an independent application assistance service for UK National Insurance numbers.

We are not affiliated with, endorsed by, or connected to HMRC, the DWP, or any government department. You can apply for a National Insurance number free of charge directly through the UK Government website at gov.uk. Our service is for individuals who want assistance with completing and submitting their application.

2. Service plans and pricing

We offer three service plans:

Standard (£49 + VAT): Application preparation, document checking, and submission to HMRC
Fast Track (£79 + VAT): All Standard features plus prioritised handling and active HMRC chasing
Full Service (£129 + VAT): All Fast Track features plus enhanced support and document assistance

Prices include VAT at the prevailing rate. Payment is required before we begin processing your application.

3. What we will do

When you engage our service, we will:

Guide you through the application form step by step
Review your information and documents before submission
Prepare and submit your National Insurance number application to HMRC on your behalf
Provide support throughout the process via phone and email
Notify you when your application has been submitted

4. What you must do

To enable us to provide the service, you must:

Provide accurate, truthful, and complete information
Submit valid identity documents (passport, BRP, or other accepted ID)
Complete identity verification via the GOV.UK ID Check app or as directed by HMRC
Respond to requests for additional information in a timely manner
Authorise us to act on your behalf in communications with HMRC regarding your application

5. Refund policy

We operate the following refund policy:

Before submission to HMRC: If we have not yet submitted your application, you may request a full refund minus an administrative fee of £10 + VAT
After submission to HMRC: No refund is available once your application has been submitted, as the service has been performed
Rejection due to ineligible information: If HMRC rejects your application because you provided false or ineligible information, no refund is available
Our error: If your application is rejected due to an error on our part, we will re-submit at no additional cost or provide a full refund

6. Processing times

Standard applications typically take 2-4 weeks after identity verification. These timescales are estimates and depend on HMRC processing times, which are outside our control. We do not guarantee specific completion dates, as HMRC processing times vary. Fast Track applications may be processed sooner, but we cannot guarantee HMRC will expedite your application.

7. Your data and authorisation

By using our service, you authorise us to:

Collect and store your personal data as described in our Privacy Policy
Submit your National Insurance number application to HMRC on your behalf
Act as your representative in communications with HMRC regarding this application
Share your data with our parent company Tax2U Ltd for identity verification purposes

8. Limitation of liability

Our liability is limited to the fees you have paid for our service. We are not liable for:

Delays caused by HMRC processing times
Rejection of applications by HMRC due to information you provided
Any consequences of you failing to complete identity verification
Indirect or consequential losses

Our total liability arising from any claim shall not exceed the amount you paid for our service.

9. Cancellation

You may cancel your application at any time by contacting us at info@ni-number.co.uk or 020 7118 0097. Cancellation before submission to HMRC may be eligible for a refund (see section 5). Cancellation after submission does not guarantee a refund, as the service has been performed.

10. Governing law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these Terms and Conditions from time to time. The date at the top of this page indicates when they were last updated. Continued use of our service after changes constitutes acceptance of the updated terms.

12. Contact

If you have any questions about these Terms and Conditions, please contact us:

Email: info@ni-number.co.uk
Phone: 020 7118 0097
Company: Tax2U Ltd (Company No. 07687557)